spotlight

In fewer than two years, Miami Children's Hospital significantly improved patient satisfaction, clinical outcomes and dramatically increased physician satisfaction. In our new newsletter, CEO Dr. Narendra Kini discusses why he has had such success since taking the hospital's top post in 2008, and why health care providers must balance the softer people side of care with the disciplined rigor of running a corporation.

Senn Delaney Chairman Dr. Larry Senn describes the CEO role as the chief culture officer in this interview published in the July debut issue of The CEO Forum Magazine. The CEO Forum is published quarterly by Robert Reiss, long-time host of The CEO Show. It is distributed to 10,000 chief executives.

vision and values

our values guide us and enable us to succeed in our mission

One of the most important things we counsel leaders on as they create or transform their cultures is to “walk the talk” and to be strong and visible role models of the values and guiding behaviors that support their company vision, mission and values.

Naturally, we practice what we teach. Our culture is driven by our values. Our commitment to these values has been at the forefront of our focus and our passion, and has led to our success throughout our 30-year history.

Our Vision is to enhance the spirit and performance of organizations.

Our Mission is to create thriving, high-performance cultures to consistently achieve better business results.

Our Values, which enable us to succeed at this mission, are:

  • We partner with our clients and each other

  • We embrace continuous learning and change

  • We are accountable to make it happen

  • We communicate openly, honestly and directly

  • We act with integrity

  • We operate from a healthy state of mind