spotlight

Senn Delaney Executive Vice President and Partner Bill Parsons provides best practices on creating a customer-focused culture in this new thought paper.

Read our latest issue of at your best, Senn Delaney's free quarterly newsletter. Each issue features interviews with business leaders, thought leadership articles and the latest news and research on culture shaping. This issue features an interview with MEDecision CEO Scott Storrer on transforming a culture to enable growth.

Is your personal purpose aligned with the purpose of your organization? Senn Delaney President and CEO Jim Hart poses some thought-provoking questions to help you consider this important question.

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a trusted partner to CEOs and senior teams around the world

Since our founding in 1978, we have been a trusted partner to more CEOs and senior teams to transform cultures than any other firm. We have measurably shifted behaviors of hundreds of organizations, thousands of teams and tens of thousands of leaders and managers.


We work with the top leaders of Global 1000 and Fortune 500 companies throughout the US, UK, Europe, Asia, South America, Africa and Australia. Our clients also include, major non-profit organizations, colleges and universities and city, state and federal governments.


Since shaping cultures is a journey, not an event, we have developed long-term relationships with many of the leaders with whom we've worked. That is why the vast majority of our new clients come from former clients and client referrals. One CEO partnered with Senn Delaney throughout his career at four Fortune 500 companies to align his senior teams and shape the cultures of those firms.


The first industry we served in 1978 was retail, where clients wanted to create a service culture (see history). That work continues today with many of the largest retailers and fast-food companies in the world. Over the years, our client experience base has grown to include health care, consumer products, other consulting firms, manufacturers, transportation and distribution, major universities and high-technology.