company expertise clients knowledge center news contact us

spotlight

In fewer than two years, Miami Children's Hospital significantly improved patient satisfaction, clinical outcomes and dramatically increased physician satisfaction. In our new newsletter, CEO Dr. Narendra Kini discusses why he has had such success since taking the hospital's top post in 2008, and why health care providers must balance the softer people side of care with the disciplined rigor of running a corporation.

more >

Senn Delaney Chairman Dr. Larry Senn describes the CEO role as the chief culture officer in this interview published in the July debut issue of The CEO Forum Magazine. The CEO Forum is published quarterly by Robert Reiss, long-time host of The CEO Show. It is distributed to 10,000 chief executives.

more >

related links
Print

clients

a trusted partner to CEOs and senior teams around the world

Since our founding in 1978, we have been a trusted partner to more CEOs and senior teams to transform cultures than any other firm. We have measurably shifted behaviors of hundreds of organizations, thousands of teams and tens of thousands of leaders and managers.


We work with the top leaders of Global 1000 and Fortune 500 companies throughout the US, UK, Europe, Asia, South America, Africa and Australia. Our clients also include, major non-profit organizations, colleges and universities and city, state and federal governments.


Since shaping cultures is a journey, not an event, we have developed long-term relationships with many of the leaders with whom we've worked. That is why the vast majority of our new clients come from former clients and client referrals. One CEO partnered with Senn Delaney throughout his career at four Fortune 500 companies to align his senior teams and shape the cultures of those firms.


The first industry we served in 1978 was retail, where clients wanted to create a service culture (see history). That work continues today with many of the largest retailers and fast-food companies in the world. Over the years, our client experience base has grown to include health care, consumer products, other consulting firms, manufacturers, transportation and distribution, major universities and high-technology.